What happened:: To set the scene, I found this casino from here and from the owners reddit posts. I created an account last year and had some fun. I started losing in December and decided to close my account. Roll around March this year, I get the urge to have another go. I check the website and my account is gone - which makes sense. I create a new account, deposit and start to play. This was my one and only mistake...

I never use welcome bonuses, I prefer to play only with raw deposits for context.

Well, I had the week of my life. I put in around 4500eur, and in the end I got 2 max wins on different hacksaws and my balance peaked at 35000EUR. I have linked an image of this below. My first withdraws went OK, but this casino still has withdraw limits of 5000 a week, so I was stuck after my first 2 withdraws.
Late last night, my heart falls out my chest - an email from BetCrypto. "Your Account has been terminated". This must be a mistake? But no, they've closed my account and are forfeiting all my funds due to multiaccounting. I tried talking to the owner, but his final say is that "it has been determined that you have disregarded this rule by maintaining multiple accounts on our platform", and that "However, it is essential for us to uphold the integrity of our platform and ensure a fair gaming environment for all our users. The rule regarding the prohibition of multiple accounts is in place to safeguard the fairness and transparency of our services.".

I've only ever had one open account with this site, and I never used any wagering or bonuses - I am a completely fair cash only player. I feel like this is a classic case of a casino using whatever fine print it can to get out of paying out a big win. The sickening thing about this is that the wins were probably the luckiest things that have ever happened to me, and I was planning to pay off all my gambling debt with this.

I'm only posting here as I have exhausted all options with the casino owner - obviously he does not want to pay me out. I post this here because I want it on the record - I trusted this casino and now I feel like I have been betrayed. I'm being treated like a cheat when all I ever was, was honest.

I didn't even want to make this post, I hoped that I would be able to clear things up with the owner, as he seemed reasonable. Alas I've been completely stonewalled.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3515379

Reference Link: https://bitcointalk.org/index.php?topic=5450567.0
Amount Scammed: €26,000
Payment Method: BTC
Proof of Payment: https://b.catgirlsare.sexy/F2T3BnI8UN3C.png
PM/Chat Logs: https://b.catgirlsare.sexy/vreGdc82kjfL.png
Additional Notes: If any more information / proof is required please let me know, I'll attach anything I have access to.