Quote from: VeniVidiV on Today at 12:46:21 PM

From what has been posted by the player and the casino, there is no attempt to defraud, bonus abuse, circumvent limits, etc by the player.

The only reason the player disabled his account originally was to take a break as he may have been gambling too much. Looking at the site, they have no tools for responsible gambling, they do not even mention it anywhere on the site from what I can see, not even a generic statement about how to seek help.

The player also stated his original account was "gone" the casino did not dispute this. So, you can't really claim he is multiaccounting.

The casino also boldy states here in this thread and on their site, they are a No KYC casino, which violates their agreement with providers such as pragmatic and hacksaw.

When you brag about being a no KYC casino, you are going to attract multiaccounters anyways, so this does not seem to be a real concern of yours, unless of course someone wins big and you don't want to pay... or cant pay.

Considering this was a casino launched with some reddit posts (I remember seeing those posts as well) they likely do not have the funds to pay, or simply dont want to.

They can always open a ticket to close their account.

His original account was close by his request so far we have proof of just one extra account but we don't know if he has more, that's why multi account is not allowed

Also, we pay him 9k euros before his account was flag, and we have ALL the evidence about the other account he opened

We are sorry, but this is nothing new, multiaccount is not allowed at any online casino and each account counts