However, I still strongly believe that freebitco.in needs extra hands on their support side of things because however you choose to look at it, it still makes no sense I was made to wait for 8 months to get something as simple as that resolved. This kind of situation definitely causes panic and doubt to the user and community at large.
8 months huh, I would be pretty anxious waiting on all those months especially when bitcoin price has been pumping alot from the past 8 months.
That bolded part is pretty much what freebitco.in needs. It doesnt make any sense for a website with that huge user base to not be able to solve this issue in 30 minutes or something. The obviously make alot on daily basis so there is no reason for them not to hire extra pairs of hand. On top of that, Im not sure if TheQuin still works with freebitco.in or not but @wetsuit if you are reading this then please hire someone to be your representative on this forum to solve any site related issues posted on this forum