Quote from: arallmuus on Today at 08:10:22 PM

Quote from: jper3009 on Today at 11:24:47 AM

However, I still strongly believe that freebitco.in needs extra hands on their support side of things because however you choose to look at it, it still makes no sense I was made to wait for 8 months to get something as simple as that resolved. This kind of situation definitely causes panic and doubt to the user and community at large.

8 months huh, I would be pretty anxious waiting on all those months especially when bitcoin price has been pumping alot from the past 8 months.

That bolded part is pretty much what freebitco.in needs. It doesnt make any sense for a website with that huge user base to not be able to solve this issue in 30 minutes or something. The obviously make alot on daily basis so there is no reason for them not to hire extra pairs of hand. On top of that, Im not sure if TheQuin still works with freebitco.in or not but @wetsuit if you are reading this then please hire someone to be your representative on this forum to solve any site related issues posted on this forumhello, I understand you, my situation is even worse, during the occupation the military took away my phone, which had everything I had earned in 7 years, the administrator of Freebitcoin has been ignoring me for 4 months, I wrote so many letters to him and he is silent, I don’t know what to do, you constantly wrote to him in PM

Quote from: jper3009 on Today at 11:24:47 AM

Quote from: piebeyb on Today at 10:19:57 AM

Quote from: jper3009 on Today at 03:38:17 AM

Hello everyone, I have just been credited the money into my freebitco.in account. I really want to say thank you to everyone who helped amplify this case in one way or the other, I truly appreciate. Although freebitcoin still needs to do better in terms of customer support.

I am glad to finally have this resolved. Thank you all for your help 🙏

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Actually I had another pending deposit issue that I was going to bring to light after this one had been addressed, they resolved both without me needing to bring to their notice. Thank you everyone.

I think we all know that this site has been operating for a long time so they will not disappoint their users just because of the problem of your deposit being delayed let alone damage their reputation on this forum, personally I have never had a serious problem on this site obviously if I were you maybe It will also be frustrating to wait a long time to get a quick reply or response from this site regarding the problem you are experiencing, but believe me they will process it, you just need patience to solve the problem, after all, Thequin was also present on this thread yesterday and hopefully he can also help with your other complaints. .

I think you know that there are tens of millions of freebitcoin users so there may be many tickets or other user problems that need to be resolved and you may have your case being reviewed in the queue, so we don't know for sure what the cause is but I'm sure they will solve your problem, Thank God your problem has been resolved and your deposit has been credited by the freebitcoin team, I hope you also continue to provide any updates about your case so that everyone can see the progress, it's good that you have provided updates here so that no users panic about this site.

Absolutely. If you followed my case closely you will notice that I kept pointing out I had used the platform seamlessly before this incident. I'm just glad to have it resolved and yes of course it is only right I provide everyone here with updates as all my complaints were also publicly made.

However, I still strongly believe that freebitco.in needs extra hands on their support side of things because however you choose to look at it, it still makes no sense I was made to wait for 8 months to get something as simple as that resolved. This kind of situation definitely causes panic and doubt to the user and community at large.