OP, I'm curious of the amount being confiscated by this platform. I don't think you've mentioned it? Or did I miss the number?
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Investigation and Response Time:
The time taken to respond was due to our thorough manual review of the activities associated with your account and the linked account. We take allegations of unfair play seriously and invest significant effort to ensure our investigations are comprehensive and fair.
Privacy and Evidence:
While we have substantial evidence to support the decision, including irregularities in login patterns, gameplay, and transaction behaviors, our policy is to maintain the privacy and security of all our users. Therefore, we do not disclose specific evidence publicly. This is to protect user data and the integrity of our investigative processes.
Commitment to Fair Play:
Our primary goal is to provide a safe, fair, and enjoyable gaming environment. Decisions to close accounts are never made lightly and are based on a comprehensive review of all available data.
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I understand that through your manual review, your findings that support your suspicion of multi-acc abuse are as I bolded? Given OP played with his friend and they tried to withdraw through OP's address, wouldn't it explains a lot about the irregular login pattern, gameplay, and transaction?
They always played together, hence the relatively similar login and logout pattern. They played on the same table, as they intended to compete against each other. Thus, same gameplay. And the transaction behaviors... well, that's kinda self-explained.