Quote from: NK345 on April 05, 2024, 11:14:01 PM

Quote from: blackmtl308 on March 31, 2024, 11:51:00 AM

Quote from: FinneysTrueVision on March 31, 2024, 05:52:30 AM

Quote from: blackmtl308 on March 30, 2024, 12:24:20 PM

Hi, thanks for reply.

They put a message that they were not going to use the legacy addresses anymore, and instead P2SH addresses, that's why I created a new one, which starts with 3Ps..., and made the deposit.

I have not seen this message anywhere on the site, their social media, or marketing emails. On my account I can only generate legacy addresses for deposits. I am skeptical about this being a genuine message you received. If you can show a screenshot of this message it might be useful in determining its legitimacy.

They should have updated to wrapped segwit addresses many years ago. It could be they were doing some testing that they rolled back for now and that’s why the address doesn’t appear anymore.

No, unfortunately I didn't capture the message, it said that legacy addresses will no longer be used, and you should only deposit to P2SH addresses. Deposits to old addresses were going to charge an additional fees.

As you say at the end, I also think that it was something temporary and they turned it back.
I have not received a response from either support or TheQuin.
I hope they fix it and that address is still assigned to my account.

Hi blackmtl308,

I am faced with the same issue which i posted in this thread (https://bitcointalk.org/index.php?topic=320959.new#new). I got the same notification message in freebitco.in site, I also deposited to the new P2SH address, and my deposit didn't arrive, already it has been 40 hours now. I have sent TheQuin 2 PM messages as well as wrote on the FAQ page and to support@freebitco.in email, without getting a reply yet. From what i read in the forums, I should not even expect to get an answer, the only possibility might be if TheQuin would answer.
I saw that others have also complained of the same issue, at least 3 people, so it is not an isolated incident. I suppose that the Freebitco.in platform must have been doing some modifications, but then decided to rollback for some reason.
What is worrying me is that there is no information sent in advance by the team to inform that such thing is going to happen, or even to give an acknowledgement that any of the complaint messages sent to their support mail or FAQ has been received, let alone to give an estimated time to answer....
For such a big site with so many users and profit made on lost bets, they ought to do a better customer support service, otherwise their credibility will surely go down the drain, and less and less people will invest their money in it.

I hope the administrators are also reading and will resolve our issues fast.

Hi,

Yes, I didn't receive a response from support or TheQuin either.
Another thing is that it currently doesn't let me create more deposit addresses, as if something had been blocked when that happened.

I hope someone on behalf of Freebitco.in can provide some solution to this.