Quote from: jper3009 on April 02, 2024, 03:38:17 AM

Hello everyone, I have just been credited the money into my freebitco.in account. I really want to say thank you to everyone who helped amplify this case in one way or the other, I truly appreciate. Although freebitcoin still needs to do better in terms of customer support.

I am glad to finally have this resolved. Thank you all for your help 🙏

~snip~

Actually I had another pending deposit issue that I was going to bring to light after this one had been addressed, they resolved both without me needing to bring to their notice. Thank you everyone.

I am glad that your case got solved and you got your money in your pocket. That's why we are here, Bitcointalk and its community has a huge power. Sometimes problems give you rewards and in this case, you got very high bitcoin price and the fiat value of your coins dramatically increased.

Quote from: NK345 on Today at 06:39:34 PM

I have made a video to show the situation. I tried it on two different laptops and on the mobile, same behaviour:
https://www.youtube.com/watch?v=O7gXJTFnqyw

I have also checked the profile settings, there is no options that are related to this topic.
So i believe it is either per-user setting or per country setting, and not the Browser setting or laptop setting. But would need Freebitco.in's support to resolve this, and getting in touch with them is mission impossible.

I had a similar problem on different website and my problem was caused by this. I was using Google Chrome on smartphone and PC, I had turned on syncing that means every info was synced from pc to smartphone and back, so I couldn't generate a new address via my smartphone and pc but I was able to do that with a different browser which I wasn't syncing. If this is not the case with you, then this will be a problem that Freebitco has to solve but it's strange that this problem only affects to your account because I can generate new address without a problem.