Quote from: markk1 on Today at 01:21:52 PM

It's funny. The operator explained to me that they do not have an emergency shutdown. There are from one month to six months. I didn’t even check because the self-exclusion says from 1 month.

This doesn't make any sense anymore. For a week they could not withdraw funds to me and did not accept my ID card for verification. So I just lost everything.
I haven't invested a single cent into this casino since I received $3 for signing up from the affiliate. We close the discussion in my case. My red reviews in the profiles
of representatives of this casino will not be deleted. Not accepting an official government document, even if it has “residence permit” printed on it, is nonsense to me.

What will a person do if he has money in a casino and is not allowed to withdraw it for a week? That's right, he will lose them 100%!
Of course, I will not demand anything from this casino. The casino showed itself from the worst side.

What do you mean by emergency shutdown? That the self-exclusion to work only on a custom desired time you want to? Or permanently? Or you're talking about how quick does it need to take effect?

Their procedure is to give one day cool down period, and after that, if the person is still sure that they need to take a longer time off the site, they can proceed with the rest of the period. Within that 24-hours cool down period, they shouldn't also be unable to play or do anything, so basically the self-exclusion works and take effect immediately.

And yes, there is a permanent exclusion on their option, not just six months.

If what you mean by emergency shutdown was to take an exception for custom period and when the situation is no longer dire you can lift up that ban... well, that won't work, it defeats the purpose of self-exclusion if someone can lift it up whenever they want.

Quote from: markk1 on Today at 01:37:00 PM

Briefly about the disadvantages of the casino.

Support does not fit within the promised 72 hours (I waited 5 days for a solution to the problem with the balance disappearing).

Live support sometimes does not understand what is asked of them and answers as if it was their first day working in support.

They refused to accept my European Union ID card, citing the fact that it was not an ID card, but a residence permit.

When withdrawing funds from fiat, fantastic commissions! Withdrawal of funds from fiat to crypto commission is 9% or more.
Withdrawal of funds to the Skrill payment system (7.75%+1.00 EUR). Definitely not worth playing at this casino. Stake.com rules!

Never start playing here!! Let's close the discussion on my case. Conclusions have been drawn. All the best and good luck!

Again, I'll offer my help to sort this situation out. Tell me the current govt. issued ID that you have other than your residence permit and expired passport, I'll try to reach someone on BC and see if they'll accept this and/or finds another way for you to prove your ID.

Now, regarding leaving negative tag [red review]... umm... this might sound awkward and anticlimactic from your side, but... since you're not on DT, those score won't actually show publicly, other than from your own profile [and those who put you on their trust list].

Currently, BC's profile as seen from most of the forum users and guest will be: