Quote from: factor280 on May 02, 2024, 02:07:26 AM

Quote from: d-baet guns on May 02, 2024, 01:52:17 AM

Quote from: factor280 on May 02, 2024, 12:11:10 AM

Hello, been with BC for over 5 years, level 66 user. Today I was asked to provide KYC verification. Did everything possible and no one could help me out after the automated system failed. Please I need to get this issue resolved. Can someone help me out here please?

the same situation because I am a member of various casino sites, most of which are not accessible in my country, where it is difficult to access or verify KYC. have you used a VPN for KYC verification?
in my opinion because some casino sites are not accessible in my country, I use VPN to be able to access and verify KYC, although the risk of being hacked or blocked is high, .
There are only a few sites that still don't allow any of this because they have their own views on this, so doing everything in consultation is always beneficial for both parties

Bc used to be accessible without a vpn. When they changed that my vip host reached out to me before it happened and told me to get a vpn to continue playing. So everyone was very aware of the situation. This happened years ago.

I was just reading your other thread that someone bumped about kyc and started going through your replies to see if the case had been resolved. No resolution yet as they want you to give a valid Passport.

Anyways, while reading old replies, I seen this reply about your VIP host telling you to use a VPN. DO you have proof of that conversation? IDK if you're from a restricted country or anything, sounds like it if you need a vpn, but if you're doing KYC then maybe not? It's worth noting that the site is aware of your location though.