Quote from: JollyGood on Today at 11:55:18 AM

In the generic sense I am against any online entity asking for KYC (casinos, exchanges, etc) because of the risks involved if/when they get hacked and because of the dangers of legal personal identification documents being sold on the black market and shared between criminal gangs.

Having said that, if any entity requests KYC in order to continue using their services they should at the very least allow those customers that do not want to continue being their customer the opportunity to withdraw their funds before closing the account. I am unsure how BC Game operate in this respect therefore maybe someone more informative will address this.

Quote from: d-baet guns on May 02, 2024, 01:52:17 AM

Quote from: factor280 on May 02, 2024, 12:11:10 AM

Hello, been with BC for over 5 years, level 66 user. Today I was asked to provide KYC verification. Did everything possible and no one could help me out after the automated system failed. Please I need to get this issue resolved. Can someone help me out here please?

the same situation because I am a member of various casino sites, most of which are not accessible in my country, where it is difficult to access or verify KYC. have you used a VPN for KYC verification?
in my opinion because some casino sites are not accessible in my country, I use VPN to be able to access and verify KYC, although the risk of being hacked or blocked is high, .
There are only a few sites that still don't allow any of this because they have their own views on this, so doing everything in consultation is always beneficial for both parties

I asked BC.Game to close my account and let me withdraw, they said they couldnt without kyc first. Been trying to verify, have sent all my documents, all of them coinciding since im a legit person obviously, and they havent been good enough to let me verify as of yet.