I contacted them 3 times in a spam of 2 days regarding my request to be self excluded. I think thats more then enough communication from my part.
I don't think so, fam. You should've waited for a confirmation from them and tested if you're actually blocked. I think you left it to faith a lil too much...
On one hand, I'm not sure I can trust whatever yada baba that comes from 1xbit's mouth so I'm taking their statements with a grain of salt. But it's likely they will stand by their words until the ends of time so they won't be paying anything.
But they tell me that they will only communicate with my hotmail account and no information to my gmail account will be send, when the live chat even told me to send them a email from another email account but it has to be a gmail account and to explain the situation.
This is really a mess, i've never been in anything like this before. I can't even communicate with them. The only way they want to talk, they have problems sending me emails.
They could just be automated canned answers at this point.