It's sad that you too have been scammed by them. There have been more complaints about their services since they have scammed many of their customers on various pretexts. It is difficult for a new crypto user to find a best wallet, and this is where Freewallet takes the opportunity to attract inexperienced crypto users to use their wallet, and finally scam those users, Freewallet completes their mission. There are so many complaints against Freewallet that any crypto user can protect themselves from this scam if they do a little research.
This user lost a very significant amount. Of course this is bad. But it is possible that it is precisely after such cases that law enforcement officers will pay attention to the activities of scammers.
There are many other users like this user who have lost huge amount of funds. If the law enforcement agencies take action against them, it will definitely be a good news for the crypto community. But still wondering why they are not taking any action, because many crypto users are getting scammed by these scammers and crypto users are losing huge funds in these scams.
Law enforcement agencies should take action against this scam to create a safe environment for new crypto users.