Quote from: AbuBhakar on Today at 04:22:44 PM

Quote from: Kadat on Today at 11:18:57 AM

Hi, sorry but what kind of evidence is it? Did i violate any rules or why did you decide to steal my deposit? I've waited five months for your response, and all you've provided is a screenshot with the word "dangerous" on it?
I deposited 2400usdt to your site. I didnt violate any rules, didnt play arbitrage, i didnt even win big (now my balance is around 3771$) so why you decided not to pay me and steal my deposit?
Link to my full story: https://bitcointalk.org/index.php?topic=5484741.0;topicseen

Your account was flagged by their game provider which means you have done something wrong on other casino using this same provider. I’m not following your case but maybe it’s related to arbitrage betting or other strategy that gives a sure bet which game provider is very keen on detecting.

It’s very har to argue against the casino if the game provider itself flagged your account. Your best chance is to file a complaint on askgambler and casinoguru so that they can look for the evidence thoroughly because evidence like that can’t be shared publicly for security purposes of the casino.

Thank you for your message, but I must clarify that there seems to be a misunderstanding. First, it is impossible for my account to have been flagged by a game provider for issues at other casinos as I am not aware of any casinos that offer SABA Sports, which I mainly use. Secondly, the system doesn't work the way you described; a game provider does not usually track player activities across different independent casinos.

Thirdly, even if there was an issue, which I am certain there wasn’t from my end, the casino does not have the right to confiscate someone's deposit. Deposits are the property of the account holder and should be managed with clear and justifiable reasons, especially in cases without any proven wrongdoing.

I would appreciate it if we could look into this matter more transparently and ensure that a fair process is followed. I am committed to resolving this issue amicably and expect that my account and funds are handled appropriately and lawfully.

Thank you for your attention to this matter.