is there any chance of you posting any screenshots that could back up your claims? I am not saying that you are lying but it'll be helpful for you and for other members to maybe understand the issue if you put screenshots that could back up your claims.
Of course, someone might need proof and the OP definitely has it because he said he confirmed the withdrawal process via email. A screenshot of the withdrawal email confirmation would prove the claim, obviously easy to do if the OP feels okay to share it.
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I dont know what screenshot that would be and of what? Should i send a screenshot of what it says when i try to log in to my account or what should I do? I have a confirmation mail from my withdrawal on my mail also. but a part from that I have nothing. I am 100% an honest person here and can be 100% transparent with you because this is insane.
Yes, the withdrawal confirmation email might be proof of your claim.