update -
Rejected again with the following response.
"Level 3 is rejected, the customer sent a bank statement, they need to upload a utility bill for the last three months and proof of payment of that bill for each month."
The above is not true as I supplied them with a bank statement and a bank reference letter. Both stamped.
I am not going on that utility bill merry-go-around again.
Ive recreated the complaint on askgamblers with this new information. Hopefully they accept it.
I believe that in this forum there are people from your country who use stake and are verified at level 3, so you should ask them what documents they used to verify their accounts at level 3 and get the same document in your country and deliver it to stake. because it may happen that the documents you are submitting are not valid in the stake. Also you talk about 6000 USD, did you deposit the money through your bank account or was it through cryptocurrencies? and which country had you traveled to when they asked you for level 3 kyc?