Yes, the brother wrote to them through the FAQ from his account, because this option is only available after logging in. Since I can't get into the account, I can't ask a question. I also wrote directly to the email
noreply@freebitco.in, but no reply.
As you can see, the email address says
noreply@freebitco.in it means you should write to it or reply to it. No one is going to read or receive your message from the other end.
I also wrote a private message to @theQuin, but no reply, even though he was already online. I'm just afraid that I will lose a lot of money that my brother gave me and my husband. It's not exactly a small amount and the brother wanted us to wait until the price of BTC rises and have something to start. We already have a daughter who will go to school and everyone's money is useful.
I am not sure what is going on. He used to be so helpful, but lately he is not responding to any complaints