Quote from: PHFX on May 30, 2024, 02:24:31 AM

Quote from: Little Mouse on May 30, 2024, 01:43:37 AM

Here we go:

Quote from: ndumm on May 30, 2024, 01:12:36 AM

Hey - Shuffle takes the privacy of our users extremely seriously, and there has never been a breach of that. Please send through proof of these details being shared by Shuffle staff, because I can guarantee that this has never happened. It seems like you have a separate issue with Shuffle (the fact that you self-excluded and we didn't reenable your account, which is a regulatory and responsible-gambling obligation that we have, which comes before any other preference you/we may have), and as a result you're attempting to bring us down by suggesting that we had some involvement in your personal details being leaked.

This user you screenshotted was banned from chat for attempting to dox you. I would recommend you consider your personal opsec and try and think where you may have shared these details externally, because I can assure you that this user did not attain these details through Shuffle or our staff.

Quote from: Mahdirakib on May 29, 2024, 04:33:50 PM

@Little Mouse, is there anything wrong on Shuffle? Perhaps, there is an imposter inside the Shuffle team member who is trying to bring down it's reputation.

I'll share this with the team.

Also I sent an email to support@shuffle.com and I didn't even get an answer. I'm very worried

I believe a reputable casino information service like BTCGosu could become a sort of go-between between the casino and the community in settling issues such as yours, and others like withdrawal issues. Although I'm not sure if they're willing to start something like that. But a model for it could be to give the "go-between" service to individuals who have registered in their site, who have used their referral links, and who have played with enough volume to deserve the service.

The service might assure the users that they are getting the assistance that they need, making them more patient, and it would not make them go to different topics posting that he/she is being scammed, when in fact that he/she is truly not being scammed.