"Instant" withdrawal not paid, pending over 24 hours.
Support requests through the support form was not answered, the issue was not resolved.
Been using them for years, this is the first time there was a problem with withdrawal or support.
User ID 5119790
Received.
Good to see that your payment have finally been received and thank you for updating us about the progress. Although it was a long wait, but it is good to know that the team is actually working behind the scene to remedy the situation. It could be possible that the reduced complaints we have now seen may actually be that people and getting their issues solved without coming to testify here, that is normal though. I can't wait to see everything resolved and the platform running smoothly like before. We need more communications from the team members or their representatives here even though I know they might be busy with the backlogs.
Well, I sure hope they are back to normal soon.
I had almost 1.4 BTC in deposits and about the same in withdrawals over the years.
Never once a single issue - until this one.
Been using them on and off for years, don't remember how many now.
Have a premium membership, etc.
Would like to continue to have this outlet in the future.