We don't even know if the complaint is genuine anyway. Have they yet posted in Scam Accusation with documentation? Transparency? You dropped your changes on users without warning and posted a video hours later.
Well, it seems like a month old thread in the scam accusation forum is gaining momentum, this doesn't look good unfortunately:
https://bitcointalk.org/index.php?topic=5495097.0You're asking what we did when we saw troubles? Yes, we made changes, and explained them very well here as well:
https://freebitcoin.io/articles/changes-to-our-faucets-from-feb-2024It's called communication. You talk to your users. You tell them you have to make changes because otherwise things will go downhill.
That was exactly the main purpose of this thread, to bring this exact awareness. Are you finally aware of it now? Can you see that the old freebitco is no longer the same, users get no support and the amount of complaints is only piling up?
Have you watched the video? We have over 120k referrals in this site, do you think we want them to fail?
Please, once and for all, wake up. Something's wrong and so far they do nothing about it.