Withdrawals will remain seamless, no need to contact support each time. We're working to ensure smooth transactions across networks. Online support is coming soon; for now, reach us at
support@alpha.casino.
This is the first time I see a casino's personal representative asking customer not to contact customer support!
If customers contact you, it's because they are having problems and need your help.
"Seemless withdrawals"! as far I can see from the messages on the chat box, users are still complaining about issues related to their deposits not being credited and withdrawals not being processed.
It's important to clarify that our withdrawals are processed instantly and do not involve any third parties. Claims about deposits not being credited and withdrawals not being processed are not reflective of our current system's capabilities. We are committed to providing a seamless experience, and our support team is always available to help resolve any concerns promptly.
Thank you for bringing this to our attention.