Quote from: _BlackStar on Today at 07:01:42 PM

Quote from: Petermario on Today at 12:13:17 PM

Quote from: AHOYBRAUSE on Today at 01:59:57 AM

-snip-

I never admitted to play from Spain and the UK, I was barely explaining why the IP ping showed Spain and the UK respectively. As you point out, the fact that my IP was showing Spain or the UK was never flagged to me and I never received a warning or pop-up for this, therefore, how was I supposed to know that my pings where in fact from the country my SIM is from and not from LUX where I was in? This could easily be settled by completing KYC, and as I stated before I am happy to provide all the documentation deemed necessary, including LUX resident permit, Spanish ID document, employment contract, rent agreement, etc.

IMO - @Rollbit Razer needs to see your complaint and requests regarding this to make things fair. I haven't seen any responses so far other than the above - but giving you the option to defend yourself like proving you're not playing from Spain or England makes sense.

Be patient and wait - but first, have you received this one in your wallet?

Quote from: Rollbit Razer on June 11, 2024, 04:59:34 PM

OP had their deposit returned (including an extra $1,357.41)

Yes, i received it the day before they closed my account.