Quote from: BernyJB on June 14, 2024, 08:23:09 AM

Quote from: Hazink on June 14, 2024, 08:13:26 AM

What's the next error message they are showing you after you have added the 2FA since the waiting time is already over?

If you are getting an error withdrawing, check if you are allowed to enable a passkey as part of the security for your withdrawal. If they allow you to add it, it will be way easier for you to get your funds out there with a passkey. That's what I use.

That's the same error message, before and after. The fact is I couldn't set up 2FA. Apparently the browser (Firefox) didn't let me.
I'll try the passkey on Saturday. Now I'm getting off work, and I have no internet access.

Thank you all!

Why is it saying to bind your phone or email ? Isn't it done already ?
I guess we need to setup our email and phone during the registration itself and if that is not done already then you should be doing that first.
Just follow the onscreen instructions I would say. What did the support say and did you try writing them an email as well ?
If nothing works, the last option is to tag them on X(twitter) with your issue.