Quote from: Mahdirakib on June 27, 2024, 06:36:19 PM

Quote from: holydarkness on June 27, 2024, 06:05:07 PM

To be fair, they rejected it due to [from what I think happened] the complexity of the case and the lack of verifiable proof from Stake's side.

I don't think so, let's look into this part of CG staff post

Quote from: https://casino.guru/stake-casino-player-s-account-permanently-closed-despite

~snip~ I can only share that the documentation submitted by the player exhibits signs of inaccuracy and lack of integrity.

It means, they are not sure whether the submitted document of the player is legit or not. Which gives a hint that there might be something wrong with the provided documents of OP. However, it is pretty clear that OP's account was closed for the inability of Stake to verify the 4th step (source of funds) of KYC documents.

How they can verify the documents if there is really "exhibits signs of inaccuracy and lack of integrity"? I had highlighted some clauses from Stake terms on my first post here which could be the cause of this inconvenience. Looks like the decision was taken according to terms 4.19, 4.21 & 4.22.

Oh my... I stand corrected. I initially thought that Stake won't disclose their specific evidence. I must have somehow misread CG's final words yesterday, not sure how [though I think having half of my mind elsewhere contributed to certain degree], given it's clearly very far from what I understood.