First of all - you need to move this thread to the Scam Accusations board. My hope is that their representatives will respond to your complaint in a timely manner - but why are you complaining now?
Move thread here:
Bitcoin Forum > Economy > Trading Discussion > Scam AccusationsYour problem could basically worth complaining about several years ago – but you come and complain after a few years and we never know if during that time you were still active at the casino. There's some rule in the ToS that accounts will be considered inactive for a certain period of time and will be deleted - but I'm not sure what happens to you.
Hello I talk them over the years and always asking the same but never give me a solution. And because my English is bad. And my life are bad too. I never have the correctly time for use. But now my life are a bit better so I decided to solved this problem. I don't know how to love the thread to that place. Could you help me? . And I play every year and always have the point until they made the program of loyalty. But my points never was redeem for my self or any email to let me know. I have proof in screenshot with time and emails from them. I move to sportsbet because they give real things like cloudbet never do ... but i never desist to have the things right..