Pretty bad it seems their account just logged in one time this year but no active response from him and I saw many posts that said this cloudbet is a scam.
Why not try to bring this case on their own announcement thread and maybe someone might be able to help you check the link below.
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https://bitcointalk.org/index.php?topic=333552.7820It looks like the logged in just to update something in the OP of their ANN, which was on the 6th of March this year. After that, it looks like they went back to slumber a month later.
OP could you please try to file a complaint in casino guru as well? They seem to be very responsive there when called up on, follow this link -
https://casino.guru/complaints/createAskgamblers -
https://www.askgamblers.com/submit-complaint, but I advise you do one at a time
Ok thanks..I try it that way too.