I think you were being played all this time by CloudBet because, instead of allowing you to make the withdrawal, they are telling you it will be delivered to your home. It's also a privacy breach from my own point of view.
Secondly, the said betting platform has numerous scam accusations here on the forum which most of them where all solved. A user who made another accusation against them helped compile the list,
Clouded account was last active since April this year
Thanks for your time and try give me some ideas. So I need insisting here?? Because they in chat told me I received from email a answer. But this happen every year. Never a good result. Why when have millions in hands. Why is hard give me 500 usd. And for that point I don't think 500 usd is enough. But for say a number of can I try accepted. So I need make more publicity?? Here ??thanks again
Well finding it hard to comprehend your English anyways you already apologise for that before you started, I think you have made the point already and your claims is that cluodbet denied you withdrawal, even though you have a point of about 2.6 million, wait a minute, what does the point stand for and is it withdrawalable in form of $ and if yes what are the mode of payment, may be that is why the wanted to have it delivered to you home, just thinking.
But whichever ways, just try to reach out to them so that you won't be played on all the while, because from your statement it shows that you have being playing on cloudbet for a long time now.