There is a high chance that you won't receive any response from the support team. Freebitco has hired a new support member though. I think there will be no solution of this even if you get any response from them. Some other users have complained about the same thing here in the recent days. We had also seen complaints from users about missing the daily interest on BTC a few many times. You may send a PM to CSFBC with your Freebitco user id, he is the new support member of Freebitco.