Quote from: Stokesbomb on Today at 06:08:35 PM

They say that, yet their live chats say to email, their own terms and conditions say to email and previously they were able to close an account via email. This was prior to instructing me to open a new account for a bonus.

As can be seen in other discussions they are quick to be able to manually close other accounts of people that are profiting.

Again.. They bend their own rules to suit their profits.

How... previously back in the past was this? I'll assume it's at least as far as the case on CG? Around half a year ago? Two possible situation: one, they've made change in their account closure policy, or two, the one you're referring was that case where they close an account for multi-acc abuse, which they've explained to you via live chat.

Allow me to ask a question to cut to the chase, what outcome were you looking for from this thread?