Quote from: BitcoinzRulez on April 27, 2014, 10:56:45 PM

Quote from: Bismarckbkk on April 27, 2014, 02:04:41 PM

Cloudbet cashouts have been very fast for me and it doesnt affect your active bonus. They also have very competitive lines, if they could just improve their utility and design...

27 Apr 12:46 Withdrawal -10.0001 pending

painfully slow for me. it has been 6+ hours. although to be fair it saved me money because what i was going to bet on lost.

Cloudbet review, couple things:

1 -- i cant wager on any of my iphone browsers. leandro said mobile is in the works, but you dont need a whole mobile platform, just decent enough coding that people can wager on your non-mobile website using mobile browsers. its awful and because of that while i was AT a game i wasn't able to wager. i mean honestly, in this day and age a huge percentage of betting has to be done on a phone or tablet (30%?)

2 -- figuring you could just email the wager, i sent leandro what i wanted (i mean you can call most books and tell them, why not email when there's absolute written proof), but he couldn't accept it.

3 -- so i went with option 3 which was to cashout and bet it elsewhere. here we are 6 hours later and nothing. now like i mentioned above it saved me 10 bitcoins because i wanted the nats over 7.5 which lost.

so here's my issue, if i'm not sitting in front of a PC, apparently i need like 5 redundancy plans to place a bet because option 1, 2, and 3 were complete fails.

****its good to see a book looking out for me though and not letting me place a wager. saved me 10 BTC. after the coinbet debacle only 690 BTC to go for break even.

I will say, so far, cloudbet has been the best of the 3 i've tried. those include anonibet and nitrogen. however cloudbet is only this high because they have the highest betting cap of the 3 sites i've used in the past couple days.

Hi BitcoinzRulez,

Thanks again for your feedback. I will address each point individually.

1. We have a mobile optimised sportsbook in the works and I am certain you will find it very impressive. It will be comfortably best in class. I'm sorry that you couldn't place the bet you wanted while at a game, and the mobile betting experience with our new mobile sportsbook will make getting your bets on an absolute breeze once it is available.

2. Unfortunately we can't accept bets via email as a) we need to quote and have accepted a price, b) the lag time in between emails means that prices are frequently outdated, and c) we need to keep an entirely auditable trail of communication. That said, we do have a VIP betting service coming available soon and will release more information on that nearer the launch.

3. I'm sorry you experienced a few hours of delay before receiving your cashout. At the time you requested it, our hot wallet had been depleted as we had a few large winners over the weekend, so it needed to be replenished. It has since been processed. In the future, small cashouts will be processed instantly, and larger cashouts will be processed within minutes during waking hours.

This feedback is very helpful for us so please do keep it coming, and please do not hesitate to contact us if there is anything we can help with.

Cheers,
Cloudbet