I did not know whether Rollbit accepted the contents of the email and either way adding a screenshot of the output from his phone browser will not take time. Still, if that part of the issue has been resolved because Rollbit have accepted it, that is a good thing and the other issues can be addressed.
Part of what this incident has shown is that the terms and conditions can (rightly or otherwise) be used as and how any casino deems fit. Though not specific to this case, what seems to be the case is that if a member has used the service to deposit and withdraw from an accepted location but on a few occasions for example while travelling to a location for a holiday or family visit to a restricted location and decided to either place a bet or withdraw, it could cause a problem but depositing funds from areas would not be a problem. Add to that the issues of EU roaming IP addresses then the matter becomes more complex because casinos can apply their terms and conditions with any interpretation they want.
I am new to this thread but have read up on most of the details and do feel sympathy for you because $64,000 is a lot of money.[...]
Umm... the situation with Spanish provider is --I believe-- already cleared and it's no longer an issue. Vodavone gave an official email, explaining that even if OP accessed the internet from LUX, his IP will still show as ES.