So I came back to try again after 12 hours from my post, and it's still not loading.[.....]
Tried accessing the website from my end here but it is not coming up. Maybe the website is still under maintenance. Let is wait for the OP to update us on the further development they have achieved so far pending when we can access the website and see for ourselves what they were up to.
I have some few questions for OP, I have read through till this post I likely have not seen any comment relating to KYC, I had to look the OP again to see if anything relating to KYC on the introduction but none, correct me if I am mistaken. What is the KYC policy of the casino like?
Their last reply about the status of the website.
Betflexi.com is currently experiencing terrible downtime. Kindly bear with us as we work to get back online as soon as possible
Thanks for your understanding
I checked on their facebook and X, there's also no announcement there and I'm surprised that they only have 22 followers on X and 35 in facebook. I think they really need to do some marketing in social media but needs to fix the website first ensure problems encountered now will not happy.
If they don't have the license yet, then, it is not fair if they will ask KYC from their players. As kyc is like mandatory for most casinos here, you will notice that they are licensed as well. This is owed to the fact that it is part of acquiring their license, to comply with the AML/KYC policy of the licensing authority.
As they are still new in this business, it is understandable that they will be facing some downtime issues. The team can also run bug bounty contest if they want smoother operations later on. This will help in addressing some of their issues as well. It is better to be prepared as they are holding funds from their players. And these players want assurance that their money is safe and secured. If they won't feel such security, would be hard for them to deposit significant amount of money to their site.
I was curious, that was why I talked about it because some casinos do require their members to do KYC as one of the policies if one must open an account with them. However, since we've not known the status of the casino to be lincensed or not, we can not conclude with respect to that and also with the talk of KYC too, we cannot conclude too. It's just that the curiosity to hearing from them as they are new here was what triggered my question thinking the representative would be available to respond swiftly but it's quite unfortunate that till this moment there have not been a single word from the representative which is not good for a casino that find their way here for the first time.
You are right when you talked about the safety of the casino to be prioritised first by the casino before thinking of anything else. They setting up a bug bounty too can help them discover many bugs because there would be lots of work force from all angles of specialisation who will do their possible best to scan out bugs because they know they would be rewarded by the casino for their inputs. When a casino is security cleared, gamblers would be free and comfortable to play games on their platform because of the assurance they already got in the security apparatus and structure of the casino