Hi xxxxxx,

We have successfully received creditor funds (BTC and BCH) from the Mt. Gox Trustee. While we will work to distribute funds as quickly as possible, please anticipate 7-14 days for funds to be credited to your account. The amount you will receive has been determined by the Trustee, and we will distribute according to their instructions.

If you have any questions or concerns, our team of specialists is available to help 24/7 via live chat, phone, or by submitting a support ticket. Please mention Mt. Gox for priority handling.