Should any other issues arise, please post or send me a DM and I will ensure it is looked into.
- The cold storage wallet is still not officially disclosed, but a community member found this multichain portfolio, whose bitcoins didn't have much movement for ~a year until a couple of days ago. A good portion of the BTCs seem to have been converted to interest bearing ETH. (Is it an investment play? Are they risking our deposits? Nothing bad with a "side-hustle" with all that cash, I would just love some transparency)
- The costumer support said that he would look into the status of upgrading the wallet system.
I'd like to also point out that the address is now empty of either Bitcoin or Ethereum.
They seem to have been funnelled to
this address which seems to be the crypto exchange Bybit.
In regards to upgrading the wallet system, I am looking into this and will get back to the forum with a further response after review.
Are we going to get anything that resembles a "proof of reserves"? Can we know how and/or where are the deposited user funds stored? Was the wallet system upgraded?
(Can we get the logout button fixed?)