What are your plans on this forum? Did you finally decide to help customers and regain trust? Do you plan to resume the
signature campaign that's on hold at the moment?
They shouldn't be talking about campaign at such a time where hell is loosed on their reputation with complaints after complains from their users about their ones enviable company in the forum. Firstly, freebitco.in would need to resolve all issues, making sure the technical irregularities have been taken care of and normalcy with operation has returned back to the company with the trust of it's users rebuilding, then they can turn their attention to signature campaign advert in the forum, else no member here will take them serious. You can't be marketing a product/service that is in a bad situation and expect that patronage will be gotten... It'll all be a waste of funds on signature right now.
Yes, we should be patient and at least wait until they complete "a transitional period", which they have already repeatedly mentioned. Only after that, it will most likely be possible to talk about improving their reputation and, consequently, about restarting the signature campaign.