1xbit has a bad reputation over the years with lots of issues and unsolved cases. I assume they have a huge funding on their marketing because they continue to operate over the years. And it seems like the company is growing as well. I already saw their ads on big tournaments and events from different sporting events and a lot of them are aired live giving them huge exposure all over the world.
A few months ago, I went on vacation. I was surprised that a lot of people here are using 1xbit including my cousin. He said that everything works fine. He gambles in small amounts though so he is obviously insignificant to 1xbit's scam issues.
currently, their target is no longer forum users. they will no longer get users from the forum, and their target is certainly not forum users and will focus more on events that involve many people.
Trust Pilot did a good thing by deleting fake reviews that do not match the situation. I did not check the social media of the casino. are they active on social media and running a review campaign that might be able to increase the rating on the trust pilot in a short time?