1xbit has a bad reputation over the years with lots of issues and unsolved cases. I assume they have a huge funding on their marketing because they continue to operate over the years. And it seems like the company is growing as well
The reputation of a casino has always been a target - atleast for the best, it's the fastest way to promote their site. A user will always write a review/ relay his experience on a site to another user... So it's safe to say that 1xbit is operating on a reverse phycology method?
A few months ago, I went on vacation. I was surprised that a lot of people here are using 1xbit including my cousin. He said that everything works fine. He gambles in small amounts though so he is obviously insignificant to 1xbit's scam issues.
Maybe he knows exactly what's going on; What you've been asking yourself shouldn't just be an assumption by now, i guess it's clear enough.