Quote from: SwapGate.io on Today at 06:11:45 PM

Hey, guys! What do you pay attention to when choosing a crypto exchanger? We would be glad to know your opinion to make our service better!

I've just tested your service for exchanging 100 LTC (which was the minimum order for some reason) to ETH and got some questions.

1. Is your name company is SoftHold Solution Limited with the Seychelles company number 239846 or Angel Ventures Limited with the Seychelles company number 238023?

Your ToS page at https://swapgate.io/terms-and-conditions says that "Swapgate belongs to: Angel Ventures Limited Registry code: 238023. Register address: Suite 3, First Floor, La Ciotat Buidling, Mont Fleuri, Mahe, Seychelles.", while your footer says you are SoftHold Solution Limited All rights reserved. SoftHold Solution Limited, Suite 3, 1»t Floor, La Ciotat Building, Mont Fleuri, Mahe, Seychelles, IBC No. 239846.

2. Could you publish your company registration papers or company registration certificate with all the personal info redacted?

I have tried to find both of these companies in Seychelles Business Registry finder at https://www.registry.gov.sc/BizRegistration/WebSearchBusiness.aspx and found none of them.

3. You are a WhiteBIT exchange reseller! Could you please specify that in your ToS page? I know your order page indicates your rates are based on WhiteBIT's rates, but it doesn't indicate the exchange is performed through WhiteBIT.

I've sent 100 LTC in https://litecoinblockexplorer.net/tx/f38902fb4a48af195bd0e27cf64c3256a4dd8ab020a146b01401645f1b0ffe63 and got 2.30402639 ETH in https://etherscan.io/tx/0x3b0ee82e79274430f1224831d62d6a0b5fd613d8a35b0d7e409b388483fc4c48 from the WhiteBIT exchange.

You are using a KYC'ed account at WhiteBIT to perform exchange operations since you got no own liquidity.

4. Could you please specify what AML screening provider you use?

5. Why do you have such high order amount minimums?

To conclude, it would be nice if you were a bit more transparent with your customers about you having no company in Seychelles and your operation being based on reselling WhiteBIT.

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