Quote from: ndumm on Today at 06:00:19 AM

Hey, I can tell you put some time into writing this so I'm going to give you the benefit of the doubt that you're doing this out of concern for the community and not because you're trying to throw mud on Shuffle's name.

1. As a few people have already mentioned, I am very public about working at both BitMEX and FTX. I'm proud of what I accomplished there, and anyone who interacted with me while I was there should be able to give you a good character reference if you're interested in it. I left in mid-2021, FTX went down in November of 2022; if you're discounting everyone who worked there at any point of FTX's history, you're discounting hundreds of great people who had nothing to do with the fraudulent actions which led to the collapse. To suggest that I'm running Shuffle in the same way that FTX was run is quite disrespectful; at FTX I learnt a lot about how to build a product, and a lot about how not to run a company.

2. Shuffle is one of the most transparent teams in the crypto casino space. You can do a quick search and find a lot of background on me, and a very large portion of our management team. We do livestreams every week with different members of our team, and most team members have their full name as their usernames on various social media platforms - we make no effort to hide ourselves because we have nothing to hide. Of course, there are risks and safety concerns to doing this, and I respect that not all members of the team are as keen as I to be public-facing. This is the case with plenty of companies in finance, crypto, and wagering. A question to you; can you name 3 crypto casinos that have a more public team than ours?

3. If you have any instances of this please let me know, but it's in quite bad faith to make a suggestion that we're operating fraudulently with nothing to point to that would suggest that.

All of your suggestions are good suggestions, and you should be doing this to anyone you trust your money with, including all other crypto casinos. If you have concerns about anyone's responsible gambling commitments, I would encourage you to follow that up, because it's a serious matter. Again, I'm hopeful that you are a genuinely concerned observer and not someone who may be trying to smear the Shuffle brand - hopefully this helps clarify for you.

Thank you for your response. I appreciate your willingness to engage in this discussion and your dedication to transparency. However, I have a few points and concerns that I feel need to be addressed:

Past Employment and Current Practices:

While I acknowledge your openness about your work history at BitMEX and FTX, the concern isn't just about past affiliations. It's about ensuring that past mistakes, particularly those that led to significant collapses like FTX, are not repeated. It's encouraging that you’ve learned valuable lessons, but the community needs concrete assurances that Shuffle.com operates differently. Your history can either be a testament to your growth or a shadow if not addressed transparently and proactively.

Transparency of the Team:

It’s commendable that Shuffle aims to be one of the most transparent teams in the crypto casino space. However, the issue isn't just about visibility but about accountability and ethical practices. While some team members might prefer privacy, the use of aliases, particularly by key personnel like Cam, raises concerns. Transparency isn’t just about being seen; it’s about being accountable. There are indeed other crypto casinos with public-facing teams, and it’s vital for Shuffle to meet and exceed these standards to build trust.

Operational Integrity:

The suggestion of fraudulent operations is serious, and I understand the need for substantial evidence before making such claims. However, community concerns about ethical practices, particularly regarding how Cam handles issues related to addiction, are significant. The perception that Cam appears to enjoy others' suffering is alarming and warrants a thorough investigation and response from your team.

Community and Ethical Concerns:

I am indeed concerned about the well-being of the community and the ethical operation of platforms within the crypto space. My goal isn't to smear Shuffle's name but to ensure that platforms like yours are held to the highest standards. Addressing these concerns head-on, with transparency and accountability, is crucial for building trust and ensuring that Shuffle.com remains a reputable and ethical player in the industry.

Additionally, considering the many opportunities within the crypto space, it's concerning why Shuffle would choose to operate in one of the most contentious and least regulated areas. This choice inherently brings additional scrutiny and requires an even greater commitment to transparency and ethical practices.

I hope these points clarify my position and the concerns raised. Ensuring the integrity and ethical operation of Shuffle.com is in everyone's best interest, and I appreciate your efforts towards this goal.