Looks like the issue is with the way private keys were generated.
you use an airgapped system correct? if you are using a system that is online, then all your coins are at risk and you need to cease selling any coins and recall all of them - I hope it is not this serious and I am not sure if it was, that you would say so.
Considering your statements on how your keys are generated when previously asked:
Following all the suggestions, we are buying a one time only Printer for printing keys (wired) and one time use-only computer for creating keys.
Thanks
Team RC
so if it is a one use system, was it online? did you lose control of it?
We still posses all the hardware used.
We will share exact details of what we think has happened.
None of the used hardware has ever been connected to the internet.
And the computers used are also wiped out.
As this is a widespread issue(beyond our collectibles) this means this is an issue with the private key generator we used for VIBGYOR.
We will share the details at 9 pm UK time today.
Is there a reason you are unable to share the details of the keygen software used immediately?