Quote from: holydarkness on Today at 10:21:15 AM

Quote from: clinexrino on August 08, 2024, 11:23:01 PM

Okey I get the TOS but, how can you defend that they let me play for months(I was a loser those months, losing all literaly) until I was profitable?
So Rollbit doesn't accept profitable Spanish players, but loser Spanish players are welcome, please show me that in TOS and defend it.

You guys all time are telling me TOS TOS TOS, and I say yes, but defend that behaviour from Rollbit, they select what players from restricted countries are allowed? only losers?

Why don't you mention that what is happening to me was a Trello task that they programmed to get money from losers restricted players and don't pay profitable ones?

Stop talking about TOS, we all can read Spain is restricted, start talking about this dark behaviour from Rollbit.

You know if they ban me the first time they know I was from Spain I wouldn't say anything, but after I don't know maybe 120 days and start to be profitable vs Rollbit, they detected I'm from Spain, what a coincidence =D

They can have this automated but they prefer this behaviour, and If you say they can't and bla bla I'll send you a script in whatever language is the Rollbit app made for detect and block restricted countries, so that doesn't
happen again =D

And if you answer with it's TOS, you are agree with me that Rollbit has this dark behaviour.

I'm preparing a website and videos about this behaviour of Rollbit, so people can be aware.

Have a good day, this 5k won't be free.

Annddd.... we're entering the classic scenario of "what if he, what is she, what if they", namely: what if you're winning here and they allow your withdrawal, like perhaps the first three to four withdrawal, you'll be ok with that? Let's move further, you keep winning and able to make withdrawals, will you ever complained about their Spain ToS? Though you're basically illegally accessing their platform?

You asked us to stop talking about ToS, but the root of the problem here is ToS. You're asking the impossible here.

The burden to read ToS and the restricted countries [every casino has this clause of restricted territories, so a seasoned online gambler will know such thing exist and will check them on the first place] fell on the shoulder of the player. They're the one who acknowledge, affirm, accept, attest, and other confirmative synonyms of agreeing the clauses on their terms. This is the root of your problem: you attest that you've read the ToS upon using their service, while you evidently didn't read their restricted territory clause. It's there for you to read, they require you to be certain that you've read them prior to accessing the site, they even add an extra layer of security by having a pop-up stating people are accessing from restricted territory when they do so.

If your concern is that they shouldn't allow Spanish resident to access the site on the first place, at all, aside from the pop up as shown above [I'll really appreciate if you can give us an insight whether that pop up appeared during your previous visit and you choose to close them or what], I was assured that [I guess from the many cases happens so far], they decide to place other, more drastic, preventive measure, that they'll go with what Stake do, namely require the basic KYC upon registration. Not sure if it's already been implemented or they're in process of it, as I haven't try them myself.

Ye holy you don't talk about the dark behaviour of Rollbit, so you are agreeing this dark behaviour, thanks.
I don't get why you keep saying TOS TOS, yes I've read Spain is restricted, now you are happy? Let's move to the dark behaviour of Rollbit.
Please don't say they're in process to do like Stake, I can do that in 3 days, they have engineers 100k/year please, I'm not stupid.
That's like leaving a gun in a table and put a cartel saying "don't touch it", you have faith no one will never touch it? It's not better to simply don't put the gun in the table? Please stop this stupid replies.

Could you ask to Razor about the dark behaviour or doesn't interest to ask him this? If not It's ok, it's all said, emails sent and I'm preparing big things too.

Now let's see you reply again saying TOS TOS is your bad, more times you say TOS you are defending more this dark behaviour.

I'm a bit tired of watching screenshots of restricted country spain and TOS TOS, if replies doesn't say anything new, I'll just reply here when compliance team replies me.

I believe you guys are here to help player, and not to favour casino and get a comission of it, so thanks all for your effort in my case, I'll update it here when compliance team replies me.

Have a good day