i deposit 10 k and withdraw 10k after i wager it of course so its not about launder money as on bk8 u cant withdraw without wager x1 the amount u deposit.

they want me to withdraw only 5k from my last deposit 15k. finaly i get my 15k after blackmail them to make post on bitcointalk and askgamblers ...
and yes the re-open the account just for me to withdraw and close it right away
but im not happy with that behavior
i not break any rules
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To clarify everything here, You already get your full refund so this means case resolved right? You should change the title and marked it as resolved since you already get your money back fully even with some hassle.

Just move on and choose different casino such as Metawin if you want a hassle free betting experience. You have the forum to backed you encounter any problem assuming you are 100% playing genuinely.