No, I didn't send spam, I didn't do anything against the rules, I was receiving rain, and some people were jealous that why I was getting rain, they falsely reported to the manager, until today, I sent more than fifty emails, but every time they give me a repeated answer,
It's a chat ban. Is it so important for you to be in the chat box? If you are serious gambler then why it matters?
I remember the old days when I spent hundreds of hours on casino chats just to get some rain. Because I had no money to deposit there or did not want to spend my money on casinos. But I wanted to play and used the free money to play there. So, it's important for someone to unblock their chat so they can get the benefit of it. But, these kinds of players are not important for the casinos.
They need players who make deposits and do not care about chat rains, which are mostly worth less than a dollar. I don't think they are going to unban a user who violated their chat rules and does not make deposits often.