For questions asked in the ANN relating to the service but not directly to specifics orders/exchanges, we will make a grouped answer punctually.
Will you add new networks/tokens/coins in the future?
Yes, but only reliable ones and turns our there are very few exist with a such characteristic.
Any opinion on L-BTC?
We are all for adding Liquid BTC and currently there are lots of tests and development process screening undergoing, which means we will have it in the near future (no ETA).
I keep asking myself why they don't start using a more traditional domain in order to avoid these types of errors on the user's side.
We will either (a) have exch.net as our corporate site that will point to current platform domains (exch.cx and Tor address) or (b) completely move the platform to exch.net. We are still in a process of making a decision on that with no ETA.
Maybe you should add this information in the exch.cx main page, showing all the support you make to important privacy projects
Already in the TODO list. Changes and additions like that require a lot of time to implement on our platform. Our main focus is our engine reliability and the platform security. Cosmetic and other stuff like that will always have lowest priority.
I know we are not like other platforms that care about their media posts and visual aspects more than their service quality, but that's the main reason why we have biggest volume among non-KYC exchanges at the moment. Who knows - knows for that for sure.