I keep asking myself why they don't start using a more traditional domain in order to avoid these types of errors on the user's side.
We will either (a) have exch.net as our corporate site that will point to current platform domains (exch.cx and Tor address) or (b) completely move the platform to exch.net. We are still in a process of making a decision on that with no ETA.
That is good. But, you should really check this situation, as it is something that is periority.