Even if they don't, what's the worst that can happen ?
The worse the reputation and the more customers leave.
Customers are people who must be looked after well and they must serve them with good quality at all times. Customers are those who give you profits and when they leave you will lose a lot of income. Isn't that normal?
Yes, ofcourse and that's the worst part but what if freebitco.in does fix the issues slowly.
They might regain their users back. If not all of them then at least half of then would be back I believe.
Don't you think that would be sufficient to keep the site up and running.