A few days ago, I registered and deposited money for the first time on the platform betcoin.ag [...]
It took me several months to finally win back tens of thousands of dollars. [...]
You might want to review your narrative and fix that inconsistencies in your story. Decide how long exactly have you been around Betcoin. After that, it'll be very much appreciated if you can supplement us with some evidence to validate your claim. I'll see if there is any need to reach their representative here after we get a better understanding of your situation.
I registered on Betcoin.ag a few days ago, and I encountered problems after playing for less than a day.
To clarify, the casino where I won tens of thousands of dollars over several months was a different one—not Betcoin.
I want to explain that I don’t have any accounts under investigation with Betcoin. I have no idea who or what they’re referring to. I only have one account on Betcoin, and it is currently inaccessible. The accusation of using a consistent betting pattern is also baseless. I didn’t use any tools to place bets or engage in any activities that violate their betting rules. All my bets were risky, and I believe I won my money fairly. Betting inherently involves risk—winning and losing are normal—but refusing to allow players to withdraw their funds shows that Betcoin is an unfair casino that deceives its players. It is not the reputable, long-standing platform that some people claim it to be.
I also played on another casino platform I found through the forum. I deposited $400, placed a $400 bet, and won. The withdrawal was processed smoothly, and the funds were credited to my account without any issues—playing the same type of games. Why haven’t any other platforms accused me of anything, while only Betcoin has? Placing bets between $500 and $1,000 and winning or losing $2,000 is perfectly normal. I think both of their accusations are incorrect, and I’m unsure if there will be a third. Additionally, when I made my second deposit of $800 on Betcoin, I encountered issues—the deposit didn’t go through immediately, and I had to provide transaction details before it was credited to my account. A casino where even deposits are problematic suggests poor management and a flawed system.
Betcoin’s Response:Hello, as you know your account was permanently disabled for abusive betting and multi-accounting. This matter is considered closed, as you had already been warned. Do not create any additional accounts, or they will be closed and funds withheld, including deposit, per our terms of service. Regarding your claim that we would have left the account open if you had lost, that is 100% false. We do not want you as a player, win or lose. As we have responded to this claim, this issue is considered resolved. Any further remarks by you will be considered spam and removed. As always, players are welcome to contact a 3rd party mediator of their choice. However, you have already contacted one on your previous account (notice I didn't say last account, as there have been many since). Stop creating accounts.You should investigate this thoroughly. I am 100% sure that I only have one account. As for the betting issue, I initially deposited $300 and turned it into $600. But since I wanted to win faster, I placed a $600 bet and lost it. If I had been violating any rules or exploiting anything, do you think I would have lost that $600? Certainly not. But I did lose it, which is why I made a second deposit of $800. Gambling inherently involves both winning and losing—it's not like a rigged game where there's only one outcome. It's a matter of mindset. I won my money fairly, and there’s no reason to slap me with two baseless accusations and confiscate my funds. This is not what a reputable casino should do.