See how the OP is focusing on the email? This is why no one ever discusses how abusive players are caught. When they find out how they were caught, the retcon a version of the story that fits their narrative. Had we not mentioned the email at all, what would his explanation be then?

Clearly in a separate case, he was caught with a “consistent betting pattern”. He had an explanation for that too. Unfortunately for him, that was not with us, so it is irrelevant to this case. But no matter what reason is given to a cheater for the withholding of funds, they will tailor an excuse to that reason. That's why he is here. To get information to use against us so he can extort us into paying him. That will never happen. We offered 3rd party mediation, which he ignored. We still have never lost one of those.

To clarify, this players accounts were closed for abuse before any email was sent. We were easily able to detect that he had created his 3rd and 4th accounts. We are the great at this, no one try it. Once both accounts were closed, he emailed us regarding account 3, but he accidentally used the email address from account 4. OOPS!! But even without the emails, his accounts would all remain permanently closed for abuse and multi-accounting. The only reason email was even mentioned was to point out to OP that he is not good at what he is doing and to try and guide him to a more honest path in life.