Sorry for any confusion earlier. I need to clarify a few things because my previous translation might not have been accurate.
Firstly, I don’t fully understand what abusive betting means. Could you please explain it to me? I’m not asking about consistent betting pattern.
Secondly, I’m not sure what you mean by "third-party mediator," as I haven’t dealt with this situation before.
I’ve only been playing at your casino for less than a day before running into problems. I am unfamiliar with and not concerned about any past issues your casino may have had. The information you’ve provided is confusing to me because I don’t have any knowledge about it.
Here’s what happened: A few days ago, I came across Betcoin Casino on a forum, checked some reviews, and decided to register and play. After winning, I attempted to withdraw my funds, but customer support told me it would take 24 hours to process. While waiting, I registered at another casino, blackjack.fun, where I deposited $400, made a $400 bet, won, and successfully withdrew the money. Since I hadn’t heard back from Betcoin after 24 hours and didn’t get any response from online support, I sought help on the forum.
I have been using cryptocurrency for less than a year and have only one exchange account. I can provide my transaction history, which shows only two deposits to your casino and nothing else. I can guarantee this.
I haven’t seen any mentions of the casinos I played before in the forum, so I’ll leave that out of this discussion.
I kindly request that your technical team thoroughly check the devices I used to access your casino. I only used an iPhone 13 Pro Max and a MacBook Pro, which had never been used for your casino before. Please examine these devices carefully and verify if the games I played are similar to those associated with users who have created multiple accounts. I think the probability of this being a mere coincidence is very low.
The following is my recent game record these days. Since it is a mobile APP, I cannot translate it into English for you to view.
Historical bets：
https://i.postimg.cc/66fXHjB2/1.jpghttps://i.postimg.cc/VvgWSS2R/2.jpghttps://i.postimg.cc/G22L06dm/3.jpghttps://i.postimg.cc/ydcHzK2B/4.jpgDeposit history：
https://i.postimg.cc/5tmBKQ2M/5.jpgWithdrawal record:
https://i.postimg.cc/15xLZbK5/6.jpg
