Quote from: ka02 on Today at 02:59:47 PM

Secondly, I’m not sure what you mean by "third-party mediator," as I haven’t dealt with this situation before.

You can raise them to AskGamblers or CasinoGuru if you both agree on the mediator. That's what they mean by "third party mediator" both AG and CG has a "privilege" of allowing confidential and sensitive evidence to be shared to the mediator as they can set the provided image for their eyes only.

Quote from: ka02 on Today at 02:59:47 PM

I’ve only been playing at your casino for less than a day before running into problems. I am unfamiliar with and not concerned about any past issues your casino may have had. The information you’ve provided is confusing to me because I don’t have any knowledge about it.

[...]

Umm... I... am confused too... with your narrative. Earlier you're that "a few days ago" and "several months", which then clarified. And now, the part I bolded, you're playing in less than a day? Granted, your betting history shows "today", but your deposit history shows:

You're depositing on multiple days prior to playing? Why?