Quote from: holydarkness on August 30, 2024, 06:35:41 PM

Umm... I... am confused too... with your narrative. Earlier you're that "a few days ago" and "several months", which then clarified. And now, the part I bolded, you're playing in less than a day? Granted, your betting history shows "today", but your deposit history shows:

https://talkimg.com/images/2024/08/30/9IzLv.jpeg

You're depositing on multiple days prior to playing? Why?

I rarely wait a few days after making a deposit before I start playing; I usually begin immediately after depositing. The system defaults to today, and I just took a screenshot without setting it up. I haven’t interacted with the mediator yet. Should I raise this issue on AskGamblers or CasinoGuru? It feels a bit troublesome. I thought I could get help here, especially since I haven’t been playing on Betcoin for long—I don’t think it should be this complicated. This issue should be resolved quickly, right? Why is it taking so long? If transaction records are needed, I can provide them. I also checked the app but couldn’t view detailed records; I haven’t explored the web version yet. I need some time to investigate, and I hope their technical team can carefully check if there are multiple accounts associated with mine. I hope this issue can be resolved soon.

Here is the betting record for the 29th. I might not be able to view older betting records on the app; I may need to try accessing them on the web version.
https://i.postimg.cc/vmPwxLzZ/11.jpg

Here is today’s betting record.
https://i.postimg.cc/Yqk43t7L/22.jpg

Here is today’s withdrawal, but it shows cryptocurrency, while the actual amount received is in our local currency. It only displays the records I had linked before
https://i.postimg.cc/CMZGnhNG/33.jpg

I’ve been with them for 121 days, which is about 4 months. Deposits, withdrawals, and gameplay have all been normal. Of course, my VIP status isn’t the highest, but it seems alright given that I’ve only been playing for 4 months.
https://i.postimg.cc/vBsJg2R9/55.png

I just want to share the status of these past few days and don’t want these issues to affect my mindset. Thank you.